Highfield Level 5 Diploma for Operations or Departmental Managers (RQF)

  • 14 Lesson
  • Last Update: Apr 15, 2025

About Course

This qualification is designed for individuals working in or progressing into middle management roles with responsibility for operational planning, managing teams and projects, delivering change, and handling financial and resource management. It supports learners completing the Operations or Departmental Manager Apprenticeship Standard and can also be taken as a stand-alone, nationally recognised qualification. The programme enables learners to develop and demonstrate both the knowledge and practical skills required to lead effectively in dynamic business environments.

What Will You Learn?

  • How to lead people and manage team performance across departments
  • Methods for creating and implementing operational plans aligned to business goals
  • Approaches to managing and delivering complex projects
  • Effective communication and stakeholder relationship strategies
  • How to analyse risk, apply financial data, and monitor project budgets
  • Skills in self-reflection, professional development, and ethical leadership

Course Content

All learners must complete seven mandatory units

  • Operational Planning and Management (6 credits)
  • Managing Teams (8 credits)
  • Communication Skills (7 credits)
  • Personal and Professional Development (5 credits)
  • Planning a Project Proposal (5 credits)
  • Delivery of a Project Proposal (7 credits
  • Project Proposal Output (4 credits)

Key themes covered include

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  • Tag
Free
  • Instrutor: lacademy
  • Duration: 420 hours
  • Level: Intermediate
  • Lesson: 14
  • Enrolled: 0
Free
Free access this course

Material Includes

  • Learner portfolio templates
  • Qualification handbook and unit resources
  • Tutor and assessor guidance
  • Access to support materials through approved centre

Requirements

  • Learners must be aged 18 or above
  • A basic level of literacy and numeracy is recommended
  • Learners must have access to a suitable management role to demonstrate competence
  • Assessment is conducted through a portfolio of evidence, internally assessed and quality assured in line with Highfield’s requirements

Audience

  • Operational or departmental managers
  • Middle managers and team leaders seeking formal recognition of their skills
  • Individuals on the Operations/Departmental Manager Apprenticeship Standard
  • Professionals aiming to advance into strategic leadership roles