Introduction

The reality renders traditional methods of urban development, maintenance, and sustainability insufficient. Technology emerges as a crucial solution to the challenges posed by the high density of urban living. Smart cities are increasingly becoming not just a trend but a vital necessity for the modern world, holding the keys to our future.

However, technology alone does not provide the complete solution. There is a growing global dissatisfaction with government and public sector performance, highlighting the need for innovation and transformation within these areas. Governments aspiring to develop smart cities must prioritize the overhaul of public sector services and behaviours.

The London Academy’s Innovation in the Public Sector training course offers participants insights into public sector innovation that supports smart city development. The training course aims to foster the creation of smart cities that offer more than just high-tech solutions, but also places where people can live in harmony with their space, time, and work. This training course will outline the essential steps to building a smart and thriving city.

Course Highlights

• Principles of innovation in the public sector
• Smart city concepts and approaches to smart urban development
• Revolutionizing public administration by nurturing innovation ecosystems
• Citizen-centric innovation practices
• Innovative approaches to governance
• Creating smart and happy citiesTraining ObjectivesAfter attending this training course, participants will:

• Understand the different categories and drivers of public sector innovation
• Gain insights into key smart city concepts
• Comprehend the importance of data, privacy, and security in smart city development
• Appreciate the role of the Internet of Things (IoT) and Artificial Intelligence (AI) insmart cities
• Understand various smart city funding models
• Equip public sector organizations to innovate in future city developmentTraining MethodologyThe course uses a variety of effective adult learning techniques to deepen participants’ understanding of the subject matter. The interactive format encourages active involvement, facilitating the creation of plans and strategies for innovation in the public sector. Participants will engage in:

• Comprehensive training sessions

• Group discussions
• Practical exercises
• Case studies
• Role-playing scenariosOrganisational ImpactOrganizations, especially in the public sector, will benefit from understanding and implementing smart city principles. Participants will learn to:

• Respond effectively to citizen demands
• Ensure the transparency and openness of public services
• Embrace and integrate smart city concepts
• Formulate recommendations aligned with citizen aspirations
• Identify and address deficiencies within current public sector structures
• Shift focus from internal processes to citizen satisfactionPersonal ImpactParticipants will gain or enhance their understanding of the public sector’s role in smart cities by:

• Identifying causes of public sector dissatisfaction
• Mastering the art of understanding citizens’ needs and sentiments
• Learning effective methods for enhancing public sector services
• Comprehending the processes involved in developing smart cities
• Recognizing the importance of IoT and AI infrastructures
• Applying newfound knowledge to drive innovation in challenging areasWho Should Attend?This course is ideal for individuals involved in decision-making and analysis within public sector organizations, as well as private sector entities looking to contribute to smart city development. The course is particularly beneficial for:

• Public Sector Professionals
• Government Employees
• City Decision Makers
• Professionals in Public-Private Partnerships
• Researchers, Students, and Academics
• Data Scientists and Technologists
• IT Engineers, CTOs, and CIOs
• Strategic Development Personnel
• Project Managers
• Urban Planners and Architects