Payment Policy

At London Academy, we strive to provide a seamless and transparent payment process for our students and clients. Please review our payment policy carefully to understand our terms and conditions regarding course fees, payments, and refunds.

1. Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• Bank Transfers
• PayPal
• Online Payment Gateways (e.g., Stripe)

2. Payment Terms

• Course Fees: All course fees must be paid in full prior to the commencement of the course unless otherwise specified.
• Installment Plans: For selected courses, we may offer installment payment options. Details of the installment plans, including due dates and amounts, will be provided during the enrollment process.
• Invoices: Invoices for corporate training and consulting services are due within 30 days from the date of issuance unless otherwise agreed upon in writing.

3. Refund Policy

• Course Cancellation by London Academy: In the event that a course is canceled by London Academy, a full refund will be issued to the original payment method.
• Student-Initiated Cancellation:
  • If a student cancels their enrollment 14 days or more before the course start date, a full refund will be provided.
  • If a student cancels their enrollment within 14 days of the course start date, a 50% refund will be provided.
  • No refunds will be issued if a student cancels after the course has started.
• Refund Processing Time: Refunds will be processed within 10 business days of the cancellation request.

4. Late Payments

• Penalty Fees: A late payment fee of 5% of the outstanding balance will be charged for payments received more than 10 days past the due date.
• Account Suspension: Access to course materials and services may be suspended until full payment is received.

5. Discounts and Promotions

• Early Bird Discounts: We offer early bird discounts for registrations completed before a specified date. Details and deadlines for these discounts will be communicated on our website and marketing materials.
• Group Discounts: Discounts are available for group enrollments. Please contact us for more information.
• Promotional Offers: Any promotional offers or discounts cannot be combined unless stated otherwise.

6. Receipts and Confirmation

• Payment Receipts: A payment receipt will be issued via email upon the successful processing of your payment.
• Enrollment Confirmation: Enrollment in the course will be confirmed once the full payment (or first installment) has been received.

7. Contact Information

For any questions or concerns regarding payments, please contact our billing department at:

• Email: info.londonacademy2024@gmail.com
• Phone: +44 7852335297

By enrolling in our courses or utilizing our services, you agree to adhere to the terms and conditions outlined in this Payment Policy.